Most frequent questions and answers
Our drone photographer, Mike, is FAA Licensed and Insured to fly SUAS / drones – indoor and outdoor.
It is illegal to fly for commercial purposes without a Drone Pilot License.
No license = No insurance!
Don’t be fooled – Business liability insurance does not cover drones!
In addition to business liability, our professional drone pilot has a $1,000,000 aviation insurance policy with the leading provider of aircraft insurance.
Drones are classified as SUAS under FAA guidelines, also known as a small unmanned aerial system. They are considered vehicles and as such, can also succumb to the same dangers such as mechanical failure and unforeseen accidents.
One of the common risks associated with drones is dropping GPS signal. Much like losing power steering, drones can lose autonomous stability, putting 100% of the control in the hands of the Drone Pilot. Hiring an unlicensed, amateur Pilot could leave you or your company exposed to liability in the event of an accident.
Knowing proper safety procedures and how to mitigate dangerous scenarios is a trait everyone should look for when searching for a professional aerial videographer or photographer.
HDR Photography stands for High Dynamic Range. It is a method of photography in which the photographer captures between 3-5 photographs in varying exposures to capture the most light possible, and merges them all together in post-production. The result is one photo that contains all the color and detail information it possibly can.
This process is costly in comparison to LDR (Low Dynamic Range) due to the amount of information it captures, slowing down even the most high performance machines. It takes more time, but we think it’s worth it!
Depending on the size and complexity of the project, average shoot time is as follows:
Videography including drone video is 2-4 hours on location*.
Photography is 1-3 hours on location*.
*Property must be in show-ready condition at the time of arrival for smooth operation
When your photo downloads are ready, you will receive an email link with 2 folders: Print and Web. Print contains 300 dpi jpegs for use in posters and other physical marketing, while Web contains 72 dpi jpegs for MLS and social media.
Depending on the project, normal turnaround time is within 72 hrs.
*For Real Estate photography only, we offer 24 hour service for an additional fee.
Completion of video depends on duration of recorded footage. After shoot is complete, we must log all the footage before editing can begin. Average turnaround is 7 days after the final shoot date, sometimes quicker.
All video packages include a mini teaser clip (with watermark). A downlaod link will be provided via dropbox.
4K (4000 pixels) is a term that roughly means 4 times the resolution of 1080. Even though most people don’t have TV’s capable of displaying 4K, the color and details can still be seen in much higher definition. Due to the bandwidth constraints of most internet users, we upload most of our videos in 2K to reduce load time and still maintain HD quality.
The average duration of our videos is between 1-3 minutes. According to Youtube Analytics, user engagement typically drops off at the 3 minute mark so we try to keep our edits down to an average of 2 minutes for best results.
No, but we do provide a satisfaction guarantee by offering a final review process. M3Media Productions respects all copyright laws, purchasing Royalty-free music tracks only. Since music is such an integral part of our videos, this process is hand-picked by the editor to fit the style of the video project.
No. Our unique editing style waives the need for narrations and interviews. If there is a message that needs to be conveyed, we can add a variety of effects including 2D or 3D text.
A clean environment is the single most important thing a person can do to prepare for a shoot. Please refer to this page for more details: How to Prepare
For photo sessions, we require 100% payment in cash, check, or credit card prior to the photoshoot.
For all video sessions, 50% is required upon booking, with the balance due upon final review.
If you are going to cancel or reschedule, please give us at least 24 hours notice. In the event of inclement weather, we will always reschedule at no additional cost.
Yes! If a customer uses your name as a referral when purchasing our services, we will give you a 10% discount on your next photo or video package.